The Forest County Potawatomi Health & Wellness Center
is your Medical Home, meaning that you’re a part of a new concept of care that is centered around getting to know YOU. You choose a primary care physician and Care Team and will be an active participant in the decisions and plans regarding your own care. Your family is also included in patient care decisions, treatment and education as YOU direct. Let us help you make good health choices and decisions.
General facility hours are 7 a.m. – 5:30 p.m., Monday through Friday. Some departments may have differing hours; please inquire when making appointments, or find hours posted on website.
8201 Mish ko swen Drive, Crandon, WI • General Information (715) 478-4300
To promote quality healthcare in a professional and traditional way for Native Americans, their families, and surrounding community in a trusting, respectful, and confidential manner, for the wellness and future of the community.
The FCP’s vision for its Health and Wellness Center is to provide quality patient care and customer service which reflects the needs of the community, empowers patients and emphasizes cultural sensitivity while promoting a healthy community through integrated outreach services and programs. A caring and high-performing competent staff will meet this vision through collaboration and partnering with our community and patients.
CORE OBJECTIVES: • Patient Centeredness
- Quality Culture
- Community Outreach and Partnering with External Resources
- Staff Development
- Collaboration and Communication with Stakeholders
Financial Services and Billing
We are aware that health care has become one of the fastest growing industries in the United States. As a result, we want to assure you that we value your decision to entrust us with your health care dollar. At Forest County Potawatomi Health and Wellness Center, we are committed to providing you with the best available health care, along with convenient and patient-friendly billing services. Just as your health care is hoped to be painless, we desire to provide you with payment systems that are painless as well. We have created this site to help you better understand our patient billing process and to answer some of the most frequently asked questions we receive. If you have specific questions about your statement, please call the Health & Wellness Patient Account/Collections Clerk weekdays between 8:00 a.m. and 4:00 p.m. To better service your needs, please leave a message with your account number, your question and your phone number and we will return your call in a timely fashion. To contact us in writing:Forest County Potawatomi Health & Wellness Center Business Office PO Box 396 Crandon, WI 54520
Phone: 715-478-4312 715-478-7374 Fax: 715-478-4490
Billing and Insurance can be confusing! As a courtesy to our Patients, the Forest County Potawatomi Health and Wellness Center Business Office submits your medical claims to your insurance company. Please have ALL current health plan/supplement identification cards with you when you register for patient services.